About Your Visit
Welcome to Capital Orthopaedic Specialists. Our mission is to deliver the highest quality of care to all of our patients. As a courtesy, Capital Orthopaedic Specialists will bill your insurance company. Please understand that this is your insurance policy, not ours. We know that preparing for surgery can be filled with uncertainty, and we pride ourselves on providing a friendly and comfortable atmosphere. The physicians and staff at Capital Orthopaedic Specialists look forward to serving you.
Please call the office to make an appointment in advance. If you are unable to keep your appointment, please call us as far in advance as possible so we may use that time to see another patient in need of care. We make a sincere effort to adhere to our appointment schedule and appreciate your patience if we are late due to emergencies or hospital surgery.
Fees & Payments
We make every effort to decrease the cost of your medical care. Therefore, we request payment arrangements for all office services at the time they are rendered unless prior arrangements have been made. We accept cash, checks, MasterCard, Visa, and Discover for your convenience. If we are a participating provider of your insurance company, we will bill them. However, payment is the patient's responsibility. We will help in any way we can to assist you in handling claims.
Prescriptions & Renewals
Please request all prescriptions and authorizations during our regular office hours, when our full records are available. For your safety, you will need to contact the office during office hours for refills. Pain medications cannot be called in or written after office hours or on weekends. Please keep in mind that many narcotic medications cannot be called in and must be mailed. It is important to call the office several days in advance so that you can receive your medications on time. Pain medications are designed to make your pain more tolerable. Do not expect to be pain free.
For Your Appointment
If you are a new patient, please arrive to your appointment early in order to complete the registration process. In addition, please bring the following:
- Driver's License or State ID
- Referral (If Required by Insurer)
- Insurance Information
- Copies of Operation Records, Medical Records, X-rays, MRIs, and CT Scans from Prior Doctor Visits
- A List of Current Medications and Any Known Allergies
- Medical Forms